"Personal information" is information that is associated with a specific person and his way of using or surfing websites and which data can be used to identify the user or his behaviour. All user information is person specific and the information as supplied by the users enables us to provide you the most user-friendly and customized experience for serving the customer in a better way. Please be advised that we do not consider personal information to include such information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.
We collect process and retain information from you when you enter any information on our site particularly as:
The personal information we collect includes the following amongst other information:
Personal information we collect using cookies, web beacons, and similar technologies
We use "cookies", or such similar electronic tools to collect information to assign each visitor a unique random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer to improve the effectiveness & usability of our site for our users. Provided that the user voluntarily identifies himself/herself (e.g. through registration), SILVERBULLET has no way of knowing who the user is, even if we assign a cookie to the user's computer. The only personal information a cookie can contain is information supplied by the user. A cookie cannot read data off the user's hard drive. Our advertisers may also assign our own cookies to the user's browser (if the user clicks on our ad banners), which is outside the control of SILVERBULLET. SILVERBULLET's web servers automatically collect limited information about user's computer connection to the internet, including user's IP address, when the user visits our site. (User's IP address is a number that let’s computers get attached to the internet to know where to send data to the user -- such as the web pages viewed by the user). The user's IP address does not identify the user personally. SILVERBULLET uses this information to deliver its web pages to users upon request, to tailor its site to the interests of its users, to measure traffic within its site and let advertisers know the geographic locations from where SILVERBULLET's visitors come. You can choose to have your own security policy in your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like internet explorer) settings. Each browser is a little different, so look at your browser's Help Menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled as customization to suit your habits will not work. However, you will still be able to place orders and surf our website.
We work to protect the security of your information by implementing several measures viz. email and mobile authentication, two stage validations for use of software on a new device, using industry standard software and database. Company keeps evaluating the security need and evaluates new options for implementation in future viz. transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input etc. The physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information are duly implemented by us. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. However, joint promotions are possible to share the related information with a view to offer wider portfolio, experience, knowledge to its customers. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, provided that such parties agree to keep this information confidential. We may also release your information, without any notice to you, when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, we may provide/share non-personally identifiable visitor information to other parties for marketing, advertising or other uses at our discretion.
When SILVERBULLET presents information to its online advertisers -- to help them understand our audience and confirm the value of advertising on our website -- it is usually in the form of aggregated statistics on traffic to various pages within our site. When you register with SILVERBULLET, we contact you from time to time about updating your content to provide features which we believe may benefit you. We wish to inform you that we use third- party advertisers to serve ads when you visit our web sites. These advertisers may useinformation (excluding your name, address, email address or telephone number) about your visits to this and other web sites in order to provide advertisements about goods and services which might interest you.
We may implement the following advertising features:
We, along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third- party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
We use the personal information we collect from you in our endeavours to serve you in a better way and more particularly:
If you do not wish to receive marketing communications from us, you can unsubscribe from the link in the email you received, change your Communication Preferences with us, or indicate your communication preferences within the direct communication from us. Please take note that we do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
When you sign in to your account on our Services, we may give you the option to stay signed in to your account for a certain period of time. If you are using a public or shared computer, we encourage you not to choose to stay signed in. You or any other user of the computer/browser you signed in on will be able to view and access most parts of your account and take certain specific actions during this signed in period without any further authorization. The specific actions and account activities that you or any other user of this computer/browser may take include:
If you attempt to change your password, user ID, update any other account information or attempt other account activity beyond those listed above, you will be asked to enter your password. You can typically end your signed in session by either signing out and/or clearing your cookies. If you have certain browser privacy settings enabled, simply closing your browser may also end your signed in session. If you are using a public or shared computer you should sign out and/or clear your cookies when you are done using our services in order to protect your account and your personal information.
Silverbullet Learning Solutions Pvt Ltd has the right to publish the results of the student who attended the competitive entrance exams such as JEE Mains, NEET, KEAM, BITSAT, AIIMS, JIPMER, CUSAT, Amritha EEE, board exams etc. in which the subject/syllabus of Silverbullet courses are applicable. Silverbullet also reserves the right to collect details/copy of hall ticket of various exams attended by the student who enrolled for Silverbullet coaching program and to publish name, photograph, rank, marks, testimonials etc in promotional materials of Silverbullet and various media advertisements including print, radio, television, social media, online and others.
Grievance Officer: Director – Marketing & Electronic Media, Mathrubhumi
Email address: [email protected]
Any questions or clarifications with respect to this policy can be sent to Silver Bullet at: [email protected] or by normal/physical mail addressed to:
Silver Bullet Learning Solution Private Limited,
Mathrubhumi Buildings, PB No 1851, Kaloor,
Kerala, India - 682 017